What are the fees for charitable donations?
The card acquirer (eg Barclaycard, Worldpay or Paypal) will always charge their card processing fees direct to the charity, which are usually much lower than for non-charitable merchants. We also need to charge a fee to cover our costs for setting up, managing, and improving this service. Given that we are collecting donations in locations that are currently made using cash, we only charge a fee when we successfully collect gift aid data for a transaction, allowing the charity to claim an extra 25% on your donation from the UK Government. Our fee is currently 2.5% of the cash transaction amount. So, your charity will typically get an extra £2 for every £10 donated if you use our service (and select the gift aid option) instead of using cash!